Accessibility Checklist
WestJet digital products must adhere to WCAG (Web content accessibility guidelines) 2.2 to level AA compliance. All WestJet partners who develop and/or host a digital product must be made aware of our accessibility guidelines and regulations.

Layout
Ensure that your designs and layouts are organized in a way that is both intuitive and accessible for all users.
- Screens are responsive and all breakpoints are designed
- Users cannot scroll the (entire) screen both horizontally and vertically
- The orientation is not locked to portrait or landscape
Colour
Ensure sufficient contrast, avoid reliance on colour alone, and use accessible palettes for clarity and usability.
- The contrast between all text and the background has a contrast ratio of at least 4.5:1
- The contrast between form inputs/UI elements and the background has a ratio of at least 3:1
- Information is not conveyed by colour alone (i.e. within charts and graphs)
Interaction and navigation
Design clear, accessible paths for seamless user actions and keyboard-friendly navigation.
- Interactive elements have a 24 touch target size (Added for 2.2)
- Links do not solely rely on colour
- Gestures and device motion functions can be completed with simple single touch and keyboard press (Modified for 2.2)
- Focus states need to be clearly defined and cannot be obscured (Modified for 2.2)
Forms and errors
Create accessible forms with clear labels, instructions, and intuitive error feedback.
- Form labels are always visible and are clear and consistent.
- There are error states with clear directions how to fix issues
- Avoid asking for the same information more than once (Added for 2.2)
Audio, animation and video
Provide accessible media with captions, transcripts, user controls, and motion-reduction options.
- Audio or video that lasts longer than 3 seconds have controls on the player
- Auto scrolling, moving or updating content over 5 seconds can be paused or stopped
- Nothing flashes more than three times in a second
UX Writing and content
Craft clear, concise, and inclusive content that is easy to understand and accessible to all users.
- Should not have text within the image such as headlines and calls to actions
- Contains structured headings so people using screen readers can navigate the page
- Copy does not truncate or use ellipsis
- Text is not justified (aligned to both the left and the right margins)
- Ensure help mechanisms are in a same place across multiple screens (Added for 2.2)
