Fare Types and Cabins
These guidelines are a reference for UX Writers, Web Writers and Content strategists writing for the WestJet. It helps writers create clear and consistent content across teams and channels. In some instances, you can copy and paste directly from the guidelines. In others, you can use this as a reference for the correct language and terms.
Fare types
UltraBasic (Transatlantic & Transpacific)
- No change or cancellation
- Carry-on bag included
- 1 personal item
- Advance seat selection for a higher fee
- Checked bags for a higher fee
- No WestJet Rewards earn
- Last zone to board
UltraBasic (non-Transatlantic & non-Transpacific)
- No changes or cancellations
- No carry-on bag allowed
- One personal item
- Advance seat selection for a higher fee
- Checked bags for a higher fee
- No WestJet Rewards earn
- Last zone to board
Econo
- Change or cancel for a fee
- Seat selection for a fee
- Checked bags for a fee
- ✅ Earn WestJet Rewards
EconoFlex
Enjoy the same benefits as Econo plus:
- ✅ Free standard seat selection
- ✅ 1 free checked bag
Premium
Enjoy the same benefits as EconoFlex plus:
- ✅ Extra leg and elbow room
- ✅ 2 free checked bags
- ✅ One time change or cancel for no fee
PremiumFlex
Enjoy the same benefits as Premium plus:
- ✅ One time change or cancel for no fee
Business
- ⚠️ Change or cancel for a fee
- ✅ Personal pod with lie-flat seat
- ✅ Food and beverages (incl. wine, beer & spirits)
- ✅ Priority screening, boarding & baggage
- ✅ Earn WestJet Rewards
BusinessFlex
Enjoy the same benefits as Business plus:
- ✅ One time change or cancel for no fee
Cabin Types
- ✅ Cabin
- ❌ Class
Economy cabin
Settle into your flight in our Economy cabin with a complimentary beverage and snack and onboard entertainment with WestJet Connect.
Premium Cabin
‘Premium’ should always be capitalized
Premium is both a cabin and fare type:
- WestJet Premium
- Premium cabin
- Premium fare
- Premium guest experience
- ✅ Guests in Premium
- ✅ Guests seated in Premium
- ❌ Premium guests
Being 737 seat configuration
- ✅ 2x2
- ❌ 2 by 2
- ❌ 2 x 2
Premium Cabin and Fare Playbook >
Business Cabin
'Business’ should always be capitalized
Business is both a cabin and fare type:
- WestJet Business
- Business cabin
- Business fare
- Business guest experience
- ✅ Guests in Business
- ✅ Guests seated in Business
- ❌ Business guests
Available on Boeing 787-9 Dreamliner
- Private pods with lie-flat seats and direct aisle access1
- Custom-designed pillows and blankets available on every seat
- We are the only airline in Canada with fully extendable privacy screens
- Extra space to work or relax with a seat pitch of 46 inches and a seat width of 22 inches
- Four-way lumbar support
- Plenty of personal stowage space
- Refresh with a bottle of water upon boarding, and a welcome beverage served prior to take off
- Enjoy contemporary, Canadian and globally inspired hot meals, served on dining ware inspired by our rich Canadian landscapes.
- A fine selection of Canadian and International wines
- Exclusive Business snacks are available
- Special dietary meals are available if booked 24 hours prior to your flight
- 18.5 inch touch screen monitor with interactive touchscreen controls
- Access to hundreds of hours of movies and TV episodes
- Internet access (for a fee)
- Video games for every age range
- 10 channels of music
- A selection of magazines
- Active noise-cancelling headphones for use during your flight
- AC power outlet and USB port
- Exclusive amenity kit, including nourishing skin care products from top Canadian brands available on all transatlantic flights
- Priority services, such as check-in, security screening4, boarding and baggage4
- Two checked bags3
- Lounge access (at available airports)4
- WestJet Rewards earn
- Distinctly Canadian, uniquely WestJet service from our cabin crew members
Business Cabin and Fare Playbook >
