Trip – A guest's full itinerary/reservation. This could be one way, round-trip, direct or have connections.  

Flight/Flights - guest facing explanation of segments. A guest can have multiple flights in one trip.  

Non-stop/Direct - A flight travels directly from the origin to the destination without any layovers or connections. May stop one or more intermediate airports, but guests do not need to change planes.

Layover – An amount of time between connecting flights where the guest switches planes; not usually enough time to leave the airport. Example: 2-hour layover in Calgary

Connecting flight/Connection - the flight you take after the layover to reach your destination. Example: Connection in Calgary

Stopover – multi-city booking; a longer layover, lasting more than 24 hours and is sometimes used for sightseeing.  

Open jaw – Internal ONLY - refers to a booking where the outbound destination is different than the return's origin.

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