Terminology

• In the forms or the content for the physicians, use patient instead of guest
• Use the term “attendant” instead of companion, guide, etc. to refer to the person accompanying the patient
• Always use physician to refer to doctor
• Illnesses, lists etc. should be listed alphabetically

Formatting

Capitalization

• Medical Desk: Always capitalize the M and the D
• Medical Desk email address: MedDesk@WestJet.com; capitalize M, D, W and J
• Information for Health Care Providers Document: Always capitalize the I, H, C, P, and D
• Illnesses are not capitalized unless at the start of a sentence
• Physician types are not capitalized: ex: ophthalmologist

Numbers

All numbers should be numerical not written out.

• ✅ 6
• ❌ six

Symbols

Symbols are used ONLY in tables/charts on the Medical Desk pages.

> (greater than)
= (equal to)
< (smaller than)

No space at the end of the symbols

• ✅ Hgb >90g/L
• ❌ Hgb > 90g/L

Acronyms

• MEDIF: Internally used acronym for the Medical Information Form that is also used in tables/forms to reduce word count
• O2: Oxygen
• PaO2: Partial pressure of oxygen
• CXR: Chest X-ray
• DVT: Deep vein thrombosis
• COPD: Chronic obstructive pulmonary disease
• Hgb: Hemoglobin
• L/minute: Liter per minute
• EF: Ejection fraction heart failure (ex: EF >45%)
• MI: Myocardial infection (ex: MI >2 weeks)
• NYHA: New York Heart Association
• CCS: Canadian Cardiovascular Society
• m: Meters
• g: Grams