Aa.

• Aircraft: Use aircraft instead of plane or airplane. Also, use aircraft for plural usage.
• Airport agent:

Bb.

• Baggage:
• Bags:

Cc.

Dd.

Ee.

Ff.

Gg.

• Guest: We refer to our passengers as guests

Hh.

Ii.

Jj.

Kk.

Ll.

Mm.

• Mobility assistance: how we refer to guests that need help with boarding a flight, moving to and from seats, or getting around an airport.

Nn.

Oo.

Pp.

Qq.

Rr.

Ss.

• Service request: an accommodation that guests can make for their flight and/or time spent in an airport. This could involve to physical assistance, medical equipment, service animals, etc.
• sds

Tt.

Uu.

Ww.

Xx.

Yy.

Zz.

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